Patient Registration Specialist — Evening Availability

1400 The Spaulding Rehabilitation Hospital Corporation; Braintree (MA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Free parking

Job summary

Spaulding Rehabilitation Hospital Corporation is seeking a Patient Service Representative to register patients at the onsite facility. You will collect demographic and insurance information, verify eligibility, and ensure regulatory compliance while delivering excellent customer service.

Ideal candidates have experience in patient registration or healthcare administration, strong communication skills, and the ability to work evenings as needed.

Qualifications

• High school diploma or equivalent required.
• Experience in patient registration or healthcare admin preferred.
• Knowledge of medical terminology and insurance processes beneficial.

Responsibilities

• Greet patients and provide a welcoming environment.
• Collect and enter patient demographic information into the registration system.
• Verify insurance coverage and eligibility.
• Provide excellent customer service to patients and families.
• Address inquiries and resolve concerns professionally.
• Assist patients with completing registration forms and explain processes.

Skills

Customer service

Communication

Data entry

Attention to detail

Discretion

Office software

Education

High School Diploma

Tools

EHR systems

Registration software

Microsoft Word

Spreadsheets

Email

Job description

Spaulding Rehabilitation Hospital Corporation is seeking a Patient Service Representative to register patients at the onsite facility. You will collect demographic and insurance information, verify eligibility, and ensure regulatory compliance while delivering excellent customer service.

Ideal candidates have experience in patient registration or healthcare administration, strong communication skills, and the ability to work evenings as needed.