Patient Access & Scheduling Specialist

The Spaulding Rehabilitation Hospital Corporation; Boston (MA); On-site; USD 50,824,000 - 72,437,000; Full time

Job summary

Spaulding Rehabilitation Hospital Corporation, part of Mass General Brigham, is seeking an Advanced Patient Service Representative to oversee outpatient registration and scheduling, verify insurance, and orient patients to services. You will support front office staff and ensure smooth patient flow in a busy clinic.

The role requires strong computer skills, attention to detail, and excellent communication. You will help with pre-registration, data entry, and insurance documentation while

Qualifications

• High school diploma required; associate’s degree preferred.
• Two years of experience in a medical/physician office setting and/or insurance benefits preferred.
• Computer proficiency with ability to learn new software; Microsoft Office preferred.

Responsibilities

• Handle outpatient pre-registration, registration, insurance verification and scheduling.
• Greet patients, orient them to services and notify appropriate staff of arrivals.
• Process insurance requirements and document in the medical record; enter charges as assigned.

Skills

Computer proficiency

Communication

Education

High school diploma

Associate’s degree preferred

Tools

Microsoft Office Suite

Job description

Spaulding Rehabilitation Hospital Corporation, part of Mass General Brigham, is seeking an Advanced Patient Service Representative to oversee outpatient registration and scheduling, verify insurance, and orient patients to services. You will support front office staff and ensure smooth patient flow in a busy clinic.

The role requires strong computer skills, attention to detail, and excellent communication. You will help with pre-registration, data entry, and insurance documentation while