Patient Registration Specialist — Evenings

Spaulding Rehabilitation; Braintree (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free parking

Job summary

Spaulding Rehabilitation Hospital Corporation in Braintree, MA is seeking a Patient Service Representative to support the physical and occupational therapy teams by efficiently registering patients and collecting accurate demographic and insurance information.

You will verify eligibility, respond to inquiries, and deliver exceptional customer service to patients and families while maintaining confidentiality and compliance with regulatory requirements.

Qualifications

• High School Diploma or Equivalent required.
• 1–2 years of healthcare admin or patient registration experience preferred.
• Excellent communication and ability to handle confidential information.

Responsibilities

• Greet patients and provide a welcoming environment during registration.
• Enter patient demographics and insurance information accurately into the system.
• Verify insurance coverage and benefits following established procedures.
• Provide exceptional customer service to patients, families, and visitors.
• Assist patients with completing forms and explain the process.

Skills

Customer service

Registration

Communication

Data entry

Attention to detail

Education

High School Diploma or Equivalent

Tools

EHR systems

Registration software

Job description

Spaulding Rehabilitation Hospital Corporation in Braintree, MA is seeking a Patient Service Representative to support the physical and occupational therapy teams by efficiently registering patients and collecting accurate demographic and insurance information.

You will verify eligibility, respond to inquiries, and deliver exceptional customer service to patients and families while maintaining confidentiality and compliance with regulatory requirements.