Patient Registration Specialist | Daytime Hours + Great Benefits

Community Health Systems, Inc.; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Career development

Licensure reimbursement

Student loan support

Rewards programs

Collaborative culture

Pet insurance

Identity protection

Legal insurance

Job summary

The Registrar at Tucson Ambulatory Surgery Center, part of Community Health Systems, Inc., supports patient care by accurately capturing demographic and insurance information during in-person and telephone contacts. You will schedule procedures, obtain authorizations, and maintain complete patient records with excellent customer service.

Required is post-secondary training in medical administration and 0–2 years in a healthcare setting, with knowledge of insurance verification, medical

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration is preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions is required.
• 0-2 years of customer service experience is preferred.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and resolves related questions.
• Documents consent forms appropriately when patients cannot sign and notes if a family member signs on their behalf.
• Places armbands on patients for proper identification.
• Answers and returns phone calls with professionalism and courtesy.
• Performs other duties as assigned and maintains regular attendance.

Skills

Insurance verification

Medical terminology

Attention to detail

EHR systems

Interpersonal skills

Education

Post-secondary education or training in medical office administration or healthcare administration

Tools

Registration software

EHR systems

Job description

The Registrar at Tucson Ambulatory Surgery Center, part of Community Health Systems, Inc., supports patient care by accurately capturing demographic and insurance information during in-person and telephone contacts. You will schedule procedures, obtain authorizations, and maintain complete patient records with excellent customer service.

Required is post-secondary training in medical administration and 0–2 years in a healthcare setting, with knowledge of insurance verification, medical