Patient Access Specialist: Pre-Registration

Community Health Systems, Inc.; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

PTO

Extended Illness Bank

401(k) matching

Career growth

Rewards programs

Discounts

Job summary

Community Health Systems, Inc. is seeking a full-time Pre-Registration Representative for the Central Scheduling department at Northwest Medical Center in Tucson.

The role focuses on pre-registering patients, collecting demographics, insurance, and financial details, and obtaining authorizations to ensure smooth check-ins. The position supports multiple hospital settings, emphasizes HIPAA compliance, and aims to minimize patient wait times while delivering strong customer service and accurate

Qualifications

• Post-secondary education or training in medical office administration preferred.
• 0-2 years of customer service experience required.
• 0-2 years in healthcare setting including patient registration or front desk admissions preferred.

Responsibilities

• Pre-registers scheduled patients by collecting and verifying demographic, insurance, and financial information.
• Verifies insurance eligibility and benefits and obtains necessary authorizations.
• Uses electronic systems to enter and update patient information with accuracy.
• Communicates financial obligations and payment plan options to patients.
• Maintains HIPAA compliance and protects PHI while interacting with patients and staff.
• Supports multiple registration settings to facilitate smooth check-ins and reduce delays.

Skills

Customer service

Insurance verification

HIPAA compliance

Communication skills

Multitasking

Attention to detail

Education

Medical office administration training

Tools

Registration software

Verification tools

Job description

Community Health Systems, Inc. is seeking a full-time Pre-Registration Representative for the Central Scheduling department at Northwest Medical Center in Tucson.

The role focuses on pre-registering patients, collecting demographics, insurance, and financial details, and obtaining authorizations to ensure smooth check-ins. The position supports multiple hospital settings, emphasizes HIPAA compliance, and aims to minimize patient wait times while delivering strong customer service and accurate