Patient Registration Specialist: Compassionate Healthcare

R1 RCM, Inc.; Fishers (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM, Inc. is hiring a Patient Registration Customer Service Representative in Fishers, Indiana.

You will be the first friendly face patients meet when they check into the hospital, helping navigate registration, answering questions, and gathering accurate information quickly in a fast-paced setting. The role offers training and serves as a launching pad for a healthcare career, with a base hourly pay range of $16.12–$23.21 depending on role, location, skills, and education.

Qualifications

• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is hiring a Patient Registration Customer Service Representative in Fishers, Indiana.

You will be the first friendly face patients meet when they check into the hospital, helping navigate registration, answering questions, and gathering accurate information quickly in a fast-paced setting. The role offers training and serves as a launching pad for a healthcare career, with a base hourly pay range of $16.12–$23.21 depending on role, location, skills, and education.