Patient Registration Specialist - Calm & Compassionate (PRN)

R1 RCM, Inc.; Indianapolis (IN); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Vincent Hospital in Indiana.

You’ll be the first friendly face patients meet, helping navigate the registration process and answering questions with confidence, clarity, and compassion. You’ll work across multiple systems to gather information quickly, handle diverse insurance plans with training, and support patients who may be anxious or ill.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements must be met.

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Vincent Hospital in Indiana.

You’ll be the first friendly face patients meet, helping navigate the registration process and answering questions with confidence, clarity, and compassion. You’ll work across multiple systems to gather information quickly, handle diverse insurance plans with training, and support patients who may be anxious or ill.