Patient Registration Navigator — Compassionate Welcome

R1 RCM Holdco Inc.; United States; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for a Monday–Friday 2:30 PM–11:00 PM shift, with every other weekend and rotating holidays. You’ll be the first friendly face patients meet when they check into the hospital, guiding them through registration and answering questions with compassion.

No healthcare background? No problem—training is provided. This role offers growth potential, a fast-paced environment, and the chance to support clinicians and staff while

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for a Monday–Friday 2:30 PM–11:00 PM shift, with every other weekend and rotating holidays. You’ll be the first friendly face patients meet when they check into the hospital, guiding them through registration and answering questions with compassion.

No healthcare background? No problem—training is provided. This role offers growth potential, a fast-paced environment, and the chance to support clinicians and staff while