Patient Access Specialist: Compassionate Front Desk & Fast Registration

R1-Rc; Indianapolis (IN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Indiana is seeking a Patient Access Representative to be the first point of contact, ensuring fast, compassionate, and accurate access to care. You’ll work across multiple systems to register patients and support the check-in process.

You’ll collaborate with nurses and care teams, gather patient information, explain insurance details, collect co-pays, and help patients navigate appointments. Training is provided to launch a rewarding healthcare career.

Qualifications

• Exceptional customer service experience and interpersonal skills.
• Strong communication and professionalism in a fast-paced environment.
• Ability to multitask and manage priorities with attention to detail.
• Pass background check, drug test, and vaccination requirements may apply.

Responsibilities

• Register patients accurately across multiple systems.
• Answer phones and collect patient information quickly.
• Explain insurance coverage and collect co-pays.
• Collaborate with care teams to ensure smooth patient flow.
• Provide compassionate support during stressful moments.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Indiana is seeking a Patient Access Representative to be the first point of contact, ensuring fast, compassionate, and accurate access to care. You’ll work across multiple systems to register patients and support the check-in process.

You’ll collaborate with nurses and care teams, gather patient information, explain insurance details, collect co-pays, and help patients navigate appointments. Training is provided to launch a rewarding healthcare career.