Patient Registration Specialist — Calm, Compassionate Care

R1 RCM, Inc.; Racine (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative at Ascension All Saints Hospital in Racine, Wisconsin. You will greet patients, verify information, and guide them through registration with empathy and clarity in a fast-paced hospital setting.

Training is provided, and the role offers frontline exposure to healthcare workflows and collaboration with clinicians to support smooth patient experiences.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative at Ascension All Saints Hospital in Racine, Wisconsin. You will greet patients, verify information, and guide them through registration with empathy and clarity in a fast-paced hospital setting.

Training is provided, and the role offers frontline exposure to healthcare workflows and collaboration with clinicians to support smooth patient experiences.