Night Patient Registration Specialist - Compassionate

Talentify; Milwaukee (WI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a part-time Customer Service Representative in Patient Registration at Ascension SE Wisconsin Hospital St. Joseph's. You will be the first friendly face patients meet, helping them navigate registration and gather accurate information in a fast-paced environment.

No healthcare background is required; training is provided. The role offers a chance to learn healthcare processes and support clinicians and patients during the admission flow.

Qualifications

• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• No healthcare background? Training provided.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Empathy

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a part-time Customer Service Representative in Patient Registration at Ascension SE Wisconsin Hospital St. Joseph's. You will be the first friendly face patients meet, helping them navigate registration and gather accurate information in a fast-paced environment.

No healthcare background is required; training is provided. The role offers a chance to learn healthcare processes and support clinicians and patients during the admission flow.