Patient Access & Registration Specialist

R1 RCM; Oshkosh (WI); On-site; USD 32,000 - 48,000; Full time

Job summary

R1 RCM Inc. is partnering with Ascension NE Wisconsin Mercy to recruit a patient services representative. You will handle inbound calls and assist with patient check-ins in a busy healthcare setting.

Join a supportive team and receive comprehensive training to learn insurance processes and registration procedures, enabling you to grow your healthcare career with a trusted partner. This role emphasizes accuracy, empathy, and teamwork to ensure a smooth patient experience and seamless coordination

Qualifications

• Serve as the first point of contact for patients, managing phone calls and computer-based check-ins with accuracy and efficiency.
• Provide calm, compassionate support to individuals who may be anxious or unwell.
• Work in a fast-paced, dynamic environment, balancing multiple systems and tasks with confidence.
• Learn and apply insurance and healthcare registration processes through comprehensive training.
• Collaborate with a reliable, supportive team focused on your success and long-term career growth at R1 RCM Inc.

Responsibilities

• Serve as the first point of contact for patients, managing phone calls and computer-based check-ins with accuracy and efficiency.
• Provide calm, compassionate support to individuals who may be anxious or unwell.
• Work in a fast-paced, dynamic environment, balancing multiple systems and tasks with confidence.
• Learn and apply insurance and healthcare registration processes through comprehensive training.
• Collaborate with a reliable, supportive team focused on your success and long-term career growth at R1 RCM Inc.

Job description

R1 RCM Inc. is partnering with Ascension NE Wisconsin Mercy to recruit a patient services representative. You will handle inbound calls and assist with patient check-ins in a busy healthcare setting.

Join a supportive team and receive comprehensive training to learn insurance processes and registration procedures, enabling you to grow your healthcare career with a trusted partner. This role emphasizes accuracy, empathy, and teamwork to ensure a smooth patient experience and seamless coordination