Patient Access & Registration Specialist (Part-Time)

Stormont-Vail HealthCare, Inc.; Topeka (KS); On-site; USD 17,000 - 28,000; Part time

Job summary

Stormont Vail HealthCare, Inc. is seeking a Part-time Registration staff member for First Shift to greet patients and visitors, collect necessary information, and perform check-in duties with a focus on accuracy and confidentiality.

The role includes handling patient demographics, insurance details, signatures, and scheduling follow-ups, while maintaining compliance with HIPAA and billing guidelines. Remote work is not indicated; on-site responsibilities emphasize customer service and efficient

Qualifications

• 1 year experience in customer service.
• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines.
• Basic medical terminology knowledge.
• Identify complex problems, review related information, evaluate options and implement appropriate solutions.

Responsibilities

• Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area verifying patient identity.
• Complete financial discussions including providing patient estimates and payment collections.
• Collecting patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry based on service area.
• Schedule follow up appointments as appropriate.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Assist with department specific duties such as referrals, RiteFax and answering phones as needed.
• Complete various clerical and office duties as required based on service area.
• Comply with laws and regulations including maintaining patient confidentiality.
• Correct account and visit edits in a timely manner.
• Perform all other duties as assigned.
• Comply with all policies, standards, mandatory training and requirements of Stormont Vail.

Education

High School Diploma / GED

Job description

Stormont Vail HealthCare, Inc. is seeking a Part-time Registration staff member for First Shift to greet patients and visitors, collect necessary information, and perform check-in duties with a focus on accuracy and confidentiality.

The role includes handling patient demographics, insurance details, signatures, and scheduling follow-ups, while maintaining compliance with HIPAA and billing guidelines. Remote work is not indicated; on-site responsibilities emphasize customer service and efficient