Patient Registration & Scheduling Specialist

Pennsylvania Counseling Services Inc.; Lebanon (Lebanon County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance (or waiver)

Dental, vision and disability coverage

401K with employer match (after 1 year

Paid time off

Paid holidays

Tuition discounts

Student loan pay down

Job summary

Pennsylvania Counseling Services is seeking a full-time Patient Registration representative to join our Finance team. The role handles intake calls for new clients seeking mental health or addiction services and ensures accurate data entry.

Responsibilities include scheduling first appointments, coordinating therapist schedules, and following up on referrals while maintaining attention to detail in a fast-paced environment.

Qualifications

• Must have computer experience, be proficient in typing and have the ability to complete data entry.
• Experience working in an office is required.
• Must be able to multi-task, be detail oriented, work independently and prioritize job tasks.

Responsibilities

• Talk with clients over the phone and ask intake questions to schedule first appointments.
• Manage Outpatient Therapists schedules and availability for new clients.
• Return voicemails or emails for new referrals.
• Complete data entry and scanning during downtime between calls.

Skills

Typing/data entry

Office experience

Attention to detail

Multitasking

Education

High School Diploma / GED

Job description

Pennsylvania Counseling Services is seeking a full-time Patient Registration representative to join our Finance team. The role handles intake calls for new clients seeking mental health or addiction services and ensures accurate data entry.

Responsibilities include scheduling first appointments, coordinating therapist schedules, and following up on referrals while maintaining attention to detail in a fast-paced environment.