Patient Experience & Scheduling Specialist

University Physicians' Association; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Short-term and Long-term disability

Life insurance

Critical Illness

Flexible Spending Accounts

Health Savings Account

PTO and Sick leave

Employee Assistance Program

Fitness Center

Job summary

A healthcare organization is seeking a dedicated Patient Service Representative to join its growing team in Knoxville, TN. The ideal candidate should possess excellent communication skills, be able to multi-task, and have computer as well as scheduling experience. This position offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, and paid time off. Join a team that values your contribution and dedication in providing great service to patients.

Qualifications

• Excellent communication skills essential for interaction with patients.
• Ability to multi-task in a fast-paced environment.
• Experience with computers and scheduling required.

Responsibilities

• Greet patients in a friendly and timely manner.
• Ensure completion of forms for electronic health record.
• Maintain patient demographic and insurance information.
• Verify insurance eligibility and collect co-pays.
• Answer patient inquiries regarding registration and billing.
• Refer inquiries about medical care to appropriate staff.
• Schedule patients with the appropriate physician.
• Document scanning into electronic health record.
• Perform other duties as assigned.

Skills

Excellent communication skills

Ability to multi-task

Computer experience

Telephone skills

Scheduling skills

Job description

A healthcare organization is seeking a dedicated Patient Service Representative to join its growing team in Knoxville, TN. The ideal candidate should possess excellent communication skills, be able to multi-task, and have computer as well as scheduling experience. This position offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, and paid time off. Join a team that values your contribution and dedication in providing great service to patients.