Patient Access & Scheduling Specialist

Covenant Health; Harriman (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Covenant Health Roane Medical Center in Harriman, TN seeks a Patient Registration Specialist in Admitting and Registration. This role supports centralized scheduling of outpatient procedures, collects and verifies demographic and financial information, and ensures benefits verification and pre-certifications are completed before appointments.

You will enter data into HBOC and SMS systems, handle co-pays, protect patient confidentiality, and guide patients through registration steps with clear

Qualifications

• Experience in hospital patient registration or a related setting.
• Strong data entry and confidentiality skills.
• Ability to explain payment policies to patients.

Responsibilities

• Collects co-payments/deposits and provides receipts.
• Maintains confidentiality of patient information.
• Does not promote solicitation during work hours.
• Recommends updates to policies to improve efficiency and data integrity.
• Verifies insurance benefits and pre-certifications for scheduled procedures.
• Gathers demographic, medical, and financial information for scheduling and registration.
• Schedules procedures using HBOC and documents details for each procedure.
• Communicates necessary information to patients and families about billing and requirements.

Skills

Patient registration

Insurance verification

Data entry

Cash handling

Tools

HBOC scheduling system

SMS financial system

Job description

Covenant Health Roane Medical Center in Harriman, TN seeks a Patient Registration Specialist in Admitting and Registration. This role supports centralized scheduling of outpatient procedures, collects and verifies demographic and financial information, and ensures benefits verification and pre-certifications are completed before appointments.

You will enter data into HBOC and SMS systems, handle co-pays, protect patient confidentiality, and guide patients through registration steps with clear