Patient Access & Registration Specialist

Covenant Health; Crossville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Covenant Health is seeking a Patient Registration Specialist at Cumberland Medical Center in Crossville, Tennessee. This full-time role involves coordinating the scheduling of outpatient diagnostic and surgical procedures, collecting patient information, verifying insurance, and ensuring a high level of customer service. Candidates must have at least one year of experience in a hospital setting or three years of customer service experience. The position requires strong communication skills and a commitment to confidentiality.

Qualifications

• One year experience in a hospital or financial setting.
• Minimum three years of customer service experience.
• Ability to maintain confidentiality of patient information.

Responsibilities

• Coordinates scheduling of outpatient procedures.
• Verifies insurance benefits and obtains pre-certification.
• Maintains accuracy of patient registrations.

Skills

Customer service

Data entry

Insurance verification

Communication

Confidentiality

Education

High school diploma or GED

Bachelor’s degree in a related field

Tools

HBOC scheduling system

Optical imaging system

Job description

Covenant Health is seeking a Patient Registration Specialist at Cumberland Medical Center in Crossville, Tennessee. This full-time role involves coordinating the scheduling of outpatient diagnostic and surgical procedures, collecting patient information, verifying insurance, and ensuring a high level of customer service. Candidates must have at least one year of experience in a hospital setting or three years of customer service experience. The position requires strong communication skills and a commitment to confidentiality.