Senior Patient Billing Specialist

Covenant Health; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Covenant Health is seeking a Patient Account Representative in Knoxville, Tennessee. This full-time position requires managing patient accounts efficiently while ensuring compliance with state and federal regulations. Candidates should have 2-3 years' experience in healthcare and a strong customer service orientation. Responsibilities include assisting with account issues, maintaining departmental policies, and effective communication with patients and coworkers. Preference for applicants with computer experience and knowledge of medical terminology.

Qualifications

• Two to three years’ experience in health care required.
• Computer experience is mandatory.
• Knowledge of claims submission and insurance plans preferred.

Responsibilities

• Assist Collection Supervisor with account issues.
• Handle patient accounts efficiently.
• Ensure compliance with regulations and company policies.

Skills

Knowledge of medical terminology

Customer service skills

Claims submission experience

Education

High school diploma or GED

Job description

Covenant Health is seeking a Patient Account Representative in Knoxville, Tennessee. This full-time position requires managing patient accounts efficiently while ensuring compliance with state and federal regulations. Candidates should have 2-3 years' experience in healthcare and a strong customer service orientation. Responsibilities include assisting with account issues, maintaining departmental policies, and effective communication with patients and coworkers. Preference for applicants with computer experience and knowledge of medical terminology.