Patient Registration & Scheduling Specialist

Lehigh Valley Health Network; Emmaus (PA); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization in Emmaus, Pennsylvania, seeks a Patient Registration Coordinator to manage patient registration, insurance verification, and scheduling. The role involves interviewing patients, educating them on financial responsibilities, and maintaining compliance. Candidates should have at least a high school diploma and customer service experience in a healthcare setting. Preferred qualifications include an associate degree and bilingual skills in Spanish and English.

Qualifications

• Must have at least 1 year customer service experience in healthcare.
• Proven ability to interact with diverse customers.
• Must pass required training within two attempts.

Responsibilities

• Conduct patient interviews by phone and in person.
• Educate patients regarding financial responsibilities.
• Ensure accurate patient registration and compliance.

Skills

Customer service

Computer proficiency

Communication skills

Education

High School Diploma/GED

Associate’s Degree in health care or related field

Job description

A healthcare organization in Emmaus, Pennsylvania, seeks a Patient Registration Coordinator to manage patient registration, insurance verification, and scheduling. The role involves interviewing patients, educating them on financial responsibilities, and maintaining compliance. Candidates should have at least a high school diploma and customer service experience in a healthcare setting. Preferred qualifications include an associate degree and bilingual skills in Spanish and English.