Patient Registration & Scheduling Specialist

Silver Cross Hospital; Center (AL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Life Insurance

Flexible Spending Account

401(k) plan with match

Sick time / PTO

Job summary

Silver Cross Hospital is seeking a front desk registration specialist to greet and check in patients, coordinate visits, and liaise with clinical staff. You will schedule follow-ups, manage imaging and lab appointments, and collect co-pays according to policy.

The role emphasizes excellent communication, customer service, and the ability to handle busy, dynamic environments. A high school diploma or GED and healthcare exposure are preferred to support patient care.

Qualifications

• Excellent interpersonal skills, including ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Exceptional customer service skills including the ability to use independent thinking, sound judgement, and creativity when resolving customer issues.
• Ability to balance priorities and effectively handle challenging situations.
• Excellent verbal communication skills.
• Comfort with computer technology and applications.

Responsibilities

• Perform registration, check-in, and check-out for patient visits.
• Schedule follow-up visits, including labs, imaging, and other diagnostic testing.
• Collect co-pays.
• Call patients for notification of schedule changes.

Skills

Interpersonal skills

Customer service

Verbal communication

Computer literacy

Education

High school diploma or GED

Job description

Silver Cross Hospital is seeking a front desk registration specialist to greet and check in patients, coordinate visits, and liaise with clinical staff. You will schedule follow-ups, manage imaging and lab appointments, and collect co-pays according to policy.

The role emphasizes excellent communication, customer service, and the ability to handle busy, dynamic environments. A high school diploma or GED and healthcare exposure are preferred to support patient care.