Patient Services Registrar Lead — Front Desk Supervisor

Silver Cross; New Lenox (IL); Presencial; USD 24 783 - 30 968; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental and Vision plans

401(k) plan with a match

Tuition Reimbursement

PTO and Sick time

Resumo da oferta

Silver Cross Hospital in New Lenox is seeking a Patient Services Registrar - Lead to oversee frontline registration operations. This role requires strong leadership, organizational skills, and a focus on patient-centered care, ensuring efficient workflow and staff coordination.

The ideal candidate must have a high school diploma and prior healthcare experience. The position offers a flexible schedule primarily during afternoons, with the opportunity to contribute to a positive work culture.

Qualificações

• Proficiency in computer systems and ability to navigate multiple platforms.
• Experience with Cerner preferred.
• Strong customer service and phone communication skills required.
• Demonstrated leadership and team coordination abilities.

Responsabilidades

• Leads frontline registration operations while performing high-level registration functions.
• Ensures efficient workflow and staff coordination across the registration team.
• Act as the first point of contact for staff support and issue resolution.
• Monitor registration quality, identify errors, and provide coaching.
• Maintain flexible availability to support operational needs.

Conhecimentos

Customer service skills

Leadership abilities

Computer proficiency

Communication skills

Formação académica

High school diploma or equivalent

Ferramentas

Cerner

Descrição da oferta de emprego

Silver Cross Hospital in New Lenox is seeking a Patient Services Registrar - Lead to oversee frontline registration operations. This role requires strong leadership, organizational skills, and a focus on patient-centered care, ensuring efficient workflow and staff coordination.

The ideal candidate must have a high school diploma and prior healthcare experience. The position offers a flexible schedule primarily during afternoons, with the opportunity to contribute to a positive work culture.