Patient Registration & Scheduling Coordinator

rivhs; Gloucester (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Gloucester, VA is seeking an Office Assistant to support the office manager. The role involves patient registration, insurance eligibility checks, appointment scheduling and request processing, as well as general front-desk duties and patient greetings.

The candidate will handle chart prep, demographic updates, and basic billing/support tasks while ensuring a respectful patient experience and timely communication with staff.

Qualifications

• High school diploma or equivalent is required.
• Prefer prior medical office experience.
• Experience with patient registration and insurance processes is a plus.

Responsibilities

• Verify and update patients' registration and demographics.
• Monitor and adjust daily appointment schedules as needed.
• Obtain referrals and insurance information.
• Prepare charts, visit summaries, receipts and related documents.
• Identify and report compliance concerns to the supervisor.

Skills

Registration

Insurance info

Scheduling

Communication

Documentation

Education

High School Diploma or GED

Tools

Office software

Job description

Riverside Health System in Gloucester, VA is seeking an Office Assistant to support the office manager. The role involves patient registration, insurance eligibility checks, appointment scheduling and request processing, as well as general front-desk duties and patient greetings.

The candidate will handle chart prep, demographic updates, and basic billing/support tasks while ensuring a respectful patient experience and timely communication with staff.