Patient Access & Front Desk Coordinator

Riverside Nursing Center of Thomaston; Gloucester Point (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System is hiring for a Medical Office receptionist/registrar in Gloucester, VA. Responsibilities include patient registration, check-in/check-out, and verifying insurance eligibility.

You will greet patients, answer multi-line phones, schedule appointments, and assist with referrals and chart prep. Experience in a medical office and proficient use of patient registration software are preferred.

Qualifications

• High School Diploma or GED required.
• 1 year medical office experience preferred.
• Experience with patient registration software is a plus.

Responsibilities

• Ensures all patients' registration and demographics information is correct and updated.
• Completes check-in and check-out in a timely manner and collects payments.
• Monitors daily schedule and schedules/reschedules appointments as needed.
• Prepares chart materials and prints visit documents (consents, receipts, visit summaries).
• Greets patients, provides exceptional customer service, and uses proper telephone etiquette.

Skills

Customer service

Phone etiquette

Communication

Team collaboration

Education

High School Diploma or GED

Tools

Patient registration software

Job description

Riverside Health System is hiring for a Medical Office receptionist/registrar in Gloucester, VA. Responsibilities include patient registration, check-in/check-out, and verifying insurance eligibility.

You will greet patients, answer multi-line phones, schedule appointments, and assist with referrals and chart prep. Experience in a medical office and proficient use of patient registration software are preferred.