Patient Registration & Front Desk Specialist

Riverside Health; Gloucester (VA); Presencial; USD 23 000 - 30 000; Tempo integral

Resumo da oferta

Riverside Health System in Gloucester, Virginia is seeking a Medical Office Clerk to support patient registration, insurance verification, and scheduling. You will greet patients, verify demographics in our registration software, and help ensure a smooth front-desk experience.

Responsibilities include check-in/check-out, collecting payments, managing referrals and insurance information, and assisting with chart prep and visit documentation. A friendly, detail-oriented approach is essential.

Qualificações

• High School Diploma or GED required.
• Experience in a medical office is preferred.

Responsabilidades

• Ensures all patients' registration and demographics information is correct and updated as needed.
• Completes check-in and check-out in a timely manner.
• Collects payments from patients regarding appointments, forms, or past due balances.
• Monitors daily schedule including scheduling/rescheduling appointments.
• Completes clerical chart prep, prepares and prints visit related documents.
• Maintains referrals and insurance information.
• Recommends process improvements to improve quality of service.
• Maintains appearance and cleanliness of the reception area.
• Actively engages in team huddles and staff meetings.

Conhecimentos

Customer service

Phone etiquette

Scheduling

Data entry

Medical office software

Formação académica

High School Diploma or GED

Ferramentas

Patient registration software

Descrição da oferta de emprego

Riverside Health System in Gloucester, Virginia is seeking a Medical Office Clerk to support patient registration, insurance verification, and scheduling. You will greet patients, verify demographics in our registration software, and help ensure a smooth front-desk experience.

Responsibilities include check-in/check-out, collecting payments, managing referrals and insurance information, and assisting with chart prep and visit documentation. A friendly, detail-oriented approach is essential.