Patient Access & Scheduling Specialist

Riverside Health; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health is seeking an Office Assistant for the Newport News location. The role involves greeting patients, checking in and out, verifying insurance eligibility, and maintaining accurate patient demographics in our registration system.

You will also handle scheduling, referrals, and chart preparation to support smooth daily operations. The ideal candidate has at least a high school diploma and 1 year of medical office experience, with strong communication and organizational skills.

Qualifications

• High School Diploma or GED required.
• 1 year Medical Office experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Check in/check out patients and verify demographics.
• Collect payments for appointments and forms.
• Schedule/reschedule appointments and manage daily calendar.
• Maintain patient registration and insurance information.
• Greet patients with professional courtesy and answer multi-line calls.

Skills

Customer service

Scheduling

Phone etiquette

Cash handling

Education

High School Diploma or GED

Tools

Patient registration software

Job description

Riverside Health is seeking an Office Assistant for the Newport News location. The role involves greeting patients, checking in and out, verifying insurance eligibility, and maintaining accurate patient demographics in our registration system.

You will also handle scheduling, referrals, and chart preparation to support smooth daily operations. The ideal candidate has at least a high school diploma and 1 year of medical office experience, with strong communication and organizational skills.