Patient Registration Specialist - Flexible PRN/Part-Time

R1 RCM, Inc.; Hancock Township (MI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. in Michigan is seeking a part-time Customer Service Representative - Patient Registration to be the first contact for patients, ensuring quick, compassionate access to care. You will work across multiple systems, take calls, verify information, and help patients navigate registration and insurance details in a fast-paced hospital setting.

No healthcare background? We’ll train you. You’ll join a mission-driven team that values collaboration, patient experience, and reliable support

Qualifications

• High School Diploma or GED.
• Excellent communication and interpersonal skills.
• Strong customer service experience in fast-paced environments.
• Ability to multitask and adapt to shifting priorities.

Responsibilities

• Assist patients and families with check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing registration delays.
• Collaborate with care teams to ensure smooth patient flow.
• Navigate insurance details and collect co-pays when applicable.
• Provide compassionate service during stressful moments.

Skills

Customer service experience

Communication

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Michigan is seeking a part-time Customer Service Representative - Patient Registration to be the first contact for patients, ensuring quick, compassionate access to care. You will work across multiple systems, take calls, verify information, and help patients navigate registration and insurance details in a fast-paced hospital setting.

No healthcare background? We’ll train you. You’ll join a mission-driven team that values collaboration, patient experience, and reliable support