Healthcare Patient Access Rep — Fast-Paced, Impactful Support

r1rcm; Florence (AL); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in the United States is seeking a Patient Access Representative to serve as the first point of contact for patients, ensuring fast, compassionate, and accurate access to care. The role emphasizes multitasking across computer systems, insurance verification, and courteous check-in.

This PRN, as-needed position supports nurses and care teams, handles registration tasks, collects co-pays, provides cost estimates, and contributes to smooth patient flow in a busy facility.

Qualifications

• Strong customer service, communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple systems.
• Answer phones and gather accurate patient information quickly.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States is seeking a Patient Access Representative to serve as the first point of contact for patients, ensuring fast, compassionate, and accurate access to care. The role emphasizes multitasking across computer systems, insurance verification, and courteous check-in.

This PRN, as-needed position supports nurses and care teams, handles registration tasks, collects co-pays, provides cost estimates, and contributes to smooth patient flow in a busy facility.