Compassionate Patient Access Specialist (PRN/Part-Time)

r1rcm; Warrenton (VA); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, providing fast, compassionate access to care. This role involves registration across multiple systems and coordinating with care teams to ensure seamless patient flow.

You will support phone inquiries, gather accurate demographics, verify insurance details, and help patients understand costs.

Qualifications

• High School Diploma or GED required.
• Experience with patient access, front desk, or insurance verification is a plus.
• Ability to provide compassionate, accurate information in a fast-paced setting.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration and provide clear cost estimates when needed.
• Build trust with patients who may be ill or anxious.
• Navigate insurance details and collect co-pays.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Strong communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, providing fast, compassionate access to care. This role involves registration across multiple systems and coordinating with care teams to ensure seamless patient flow.

You will support phone inquiries, gather accurate demographics, verify insurance details, and help patients understand costs.