Patient Registration & Front Desk Coordinator – Early Hours

Behavioral Health Group - BHG; Aiken (SC); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Flexible schedule

No Sundays

Paid time off

Holidays off

Medical, dental, vision coverage

401(k) match

Bonus potential

EAP

Job summary

Behavioral Health Group - BHG seeks a Patient Registration Coordinator in Aiken, SC to warmly welcome patients and manage registrations. You will verify demographics, insurance, and identification information, and explain coverage and costs with empathy.

You will collect payments, answer calls, and support compliance while assisting with daily office tasks and records. This role offers predictable daytime hours and opportunities for growth within a 1,900+ employee network.

Qualifications

• High school diploma or equivalent.
• One year of experience as a general office clerk with basic math, accounting skills, and cash handling experience.
• Valid driver’s license.
• Experience in front desk, admissions, billing, and/or collections.

Responsibilities

• Register new and returning patients and verify demographic, insurance, and identification information.
• Verify insurance eligibility, benefits, and prior authorizations to help patients understand their coverage.
• Explain insurance benefits, financial responsibilities, and payment expectations with empathy and professionalism.
• Collect patient payments, including copays, deductibles, and coinsurance, and process daily transactions.
• Answer incoming phone calls promptly and provide helpful, compassionate support.
• Build positive, professional relationships with patients while protecting privacy and maintaining accountability.
• Support compliance with applicable federal, state, and local regulations.
• Prepare and distribute weekly reports and generate monthly statements when needed.
• Maintain accurate financial records and help ensure the security of clinic funds.
• Process third-party reimbursements, including Medicaid, when applicable.
• Support daily office operations through filing, scanning, copying, and data entry.
• Assist with census reporting and caseload tracking.
• Maintain office supplies and coordinate supply orders.

Skills

Customer service

Interpersonal communication

Cash handling

Front desk

Data entry

Education

High school diploma or equivalent

Tools

Calculator

Fax machine

Copier

Computer

Telephone

Postage meter

Scales

Scanner

Job description

Behavioral Health Group - BHG seeks a Patient Registration Coordinator in Aiken, SC to warmly welcome patients and manage registrations. You will verify demographics, insurance, and identification information, and explain coverage and costs with empathy.

You will collect payments, answer calls, and support compliance while assisting with daily office tasks and records. This role offers predictable daytime hours and opportunities for growth within a 1,900+ employee network.