Patient Registration Concierge

SmartRecruiters, Inc.; Detroit (MI); On-site; USD 22,000 - 28,000; Part time

Job summary

Henry Ford Health in Detroit is seeking a part-time Patient Registration Specialist to welcome patients, complete preregistration, and verify insurance eligibility. You will manage face-to-face check-in, respond to inquiries, and ensure accurate data entry in the patient records.

Ideal candidates have a high school diploma or GED, strong computer skills, proficiency with Microsoft Office, excellent customer service, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or G.E.D. equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Excellent customer service skills (telephone, in-person, and written communication).
• Ability to multitask in a fast-paced environment with frequent interruptions.

Responsibilities

• Register new patients and verify insurance eligibility.
• Update registration and insurance information; respond to inquiries from callers/customers.
• Advocate for callers/customers to ensure their needs are met and provide efficient service.

Skills

Customer service

Multitasking

Microsoft Office

Communication

Education

High school diploma or GED

Tools

EPIC

Insurance payor systems

ICD-10 terminology

Job description

Henry Ford Health in Detroit is seeking a part-time Patient Registration Specialist to welcome patients, complete preregistration, and verify insurance eligibility. You will manage face-to-face check-in, respond to inquiries, and ensure accurate data entry in the patient records.

Ideal candidates have a high school diploma or GED, strong computer skills, proficiency with Microsoft Office, excellent customer service, and the ability to multitask in a fast-paced environment.