Patient Registration Clerk — Minor Procedure Clinic

Cook County Government; Chicago (IL); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Pension Plan

Paid Holidays, Vacation, and Sick Time

Job summary

Cook County Health seeks a Clerk V for ACHN - Minor Procedure Clinic at STROGER to perform patient registration, scheduling, and filing with discretion and confidentiality. You will support EMR entries, patient portal use, and may act as lead on duties, ensuring efficient, accurate service across clinical workflows.

The role emphasizes strong communication, multitasking, and the ability to work flexible hours in a healthcare setting, serving diverse patients with professionalism.

Qualifications

• High school diploma or GED required.
• Two years of clerical experience in healthcare or customer service required.
• Knowledge of patient registration database system preferred.
• Hospital registration experience preferred.
• Bilingualism preferred.

Responsibilities

• Provides customer service to patients, family, and others.
• Verifies patient information and registers patient in EMR.
• Assists patient with using patient portal.
• Distributes information to patients as directed by clinical staff.
• Assists patients with transportation needs and follow-up calls.
• Copies and/or scans documents as needed.
• Answers calls and routes them appropriately.
• Sorts and distributes mail.
• Prints and distributes discharge documents.

Skills

Clerical experience

Office software

Phone etiquette

Written communication

EMR systems

Education

High school diploma or GED

Job description

Cook County Health seeks a Clerk V for ACHN - Minor Procedure Clinic at STROGER to perform patient registration, scheduling, and filing with discretion and confidentiality. You will support EMR entries, patient portal use, and may act as lead on duties, ensuring efficient, accurate service across clinical workflows.

The role emphasizes strong communication, multitasking, and the ability to work flexible hours in a healthcare setting, serving diverse patients with professionalism.