Healthcare Clerk: Patient Registration & Scheduling

Cook County Health; Illinois; Vor Ort; USD 34.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Coverage

Pension Plan

Paid Holidays, Vacation, and Sick Time

Public Service Loan ForgivenessProgram

100% Tuition Reimbursement for nursing

Zusammenfassung

Cook County Health's ACHN – Minor Procedure Clinic at Stroger seeks a clerical professional to handle patient registration, scheduling and filing, answer calls, and direct inquiries. You will contact patients for follow-up as needed and may act as a lead worker in a confidential environment.

Responsibilities include EMR assistance, patient portal support, transportation coordination, and department meeting participation while maintaining strict confidentiality and quality standards.

Qualifikationen

• High school diploma or GED required, proof at interview.
• Two years of clerical experience in healthcare or customer service required.

Aufgaben

• Provide patient registration and scheduling in EMR.
• Answer calls and direct them to the appropriate department.
• Assist patients with using the patient portal.
• Distribute information to patients as directed by providers.
• Assist patients with transportation needs and follow-up calls.

Kenntnisse

Clerical skills

Customer service

Phone etiquette

Written communication

Word processing

Database software

Multitasking

Ability to travel

Flexible hours

Ausbildung

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Patient registration database

Jobbeschreibung

Cook County Health's ACHN – Minor Procedure Clinic at Stroger seeks a clerical professional to handle patient registration, scheduling and filing, answer calls, and direct inquiries. You will contact patients for follow-up as needed and may act as a lead worker in a confidential environment.

Responsibilities include EMR assistance, patient portal support, transportation coordination, and department meeting participation while maintaining strict confidentiality and quality standards.