Senior Patient Registration Clerk

Cook County Government; Chicago (IL); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

Pension Plan

Paid holidays

PSLF

Tuition reimbursement

Job summary

Cook County Health in Chicago, IL is seeking a clerical associate within the Health and Hospital Systems organization. The role covers patient registration, scheduling, and general administrative tasks in a confidential environment.

Under supervision, the incumbent will provide frontline support, answer calls, assist patients with registration and portal use, and coordinate with clinical staff. Strong communication and multi-tasking are essential.

Qualifications

• High school diploma or GED required (proof at interview).
• Two years of clerical experience in healthcare or customer service required.
• Preferred: knowledge of patient registration database system; hospital registration experience; bilingual abilities.

Responsibilities

• Provides customer service to patients, families, and visitors.
• Verifies patient information and registers patients in EMR.
• Assists patients with using the patient portal and transportation needs.
• Distributes information and coordinates with clinical providers.
• Answering calls and routing to appropriate departments; filing and mailing duties.

Skills

Customer service

Clerical experience

Telephone etiquette

Bilingual

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Cook County Health in Chicago, IL is seeking a clerical associate within the Health and Hospital Systems organization. The role covers patient registration, scheduling, and general administrative tasks in a confidential environment.

Under supervision, the incumbent will provide frontline support, answer calls, assist patients with registration and portal use, and coordinate with clinical staff. Strong communication and multi-tasking are essential.