Patient Registration & Care Concierge

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare institution in Texas seeks a dedicated individual to provide patient-centered care and coordinate clinical activities. Responsibilities include assisting with patient data collection, ensuring comfort and safety, and navigating healthcare systems. The ideal candidate will have a strong background in customer service, experience in a medical setting, and effective communication skills to enhance the patient experience. Join us in making a difference in patient care and support operations.

Qualifications

• Minimum of three years of customer service experience in healthcare.
• Experience with patient registration preferred.
• Completion of medical terminology coursework is a plus.

Responsibilities

• Provide patient-centered care and support to the medical team.
• Assist with patient data collection and medical office functions.
• Ensure comfort, safety, and confidentiality for patients and families.

Skills

Customer service experience

Bilingual skills

Communication skills

Knowledge of medical terminology

Analytical skills

Education

Accredited medical terminology coursework

Parkland Workforce Development Training

Tools

Electronic health record software

Standard office equipment

Job description

A healthcare institution in Texas seeks a dedicated individual to provide patient-centered care and coordinate clinical activities. Responsibilities include assisting with patient data collection, ensuring comfort and safety, and navigating healthcare systems. The ideal candidate will have a strong background in customer service, experience in a medical setting, and effective communication skills to enhance the patient experience. Join us in making a difference in patient care and support operations.