Patient Care Concierge: Front Desk & Scheduling

ClareMedica Health Partners LLC; West Perrine (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Claremedica Health Partners LLC is seeking a Patient Care Concierge to be the first point of contact for patients and a key member of the healthcare team. This role emphasizes exceptional customer service and patient advocacy.

Responsibilities include greeting patients, scheduling appointments, checking in/out, managing records and calls, and coordinating with medical staff to deliver excellent patient care with confidentiality.

Qualifications

• Exceptional oral and written communication and strong time management skills.
• Ability to communicate professionally with patients and staff.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Interact with patients and visitors in a polite and friendly manner.
• Greet and assist patients, schedule appointments, and check in/out.
• Verify patient demographics and insurance information; collect copays.
• Maintain patient records and manage phone calls and messages.
• Coordinate with medical staff to deliver excellent patient care.

Skills

Oral and written communication

Time management

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Claremedica Health Partners LLC is seeking a Patient Care Concierge to be the first point of contact for patients and a key member of the healthcare team. This role emphasizes exceptional customer service and patient advocacy.

Responsibilities include greeting patients, scheduling appointments, checking in/out, managing records and calls, and coordinating with medical staff to deliver excellent patient care with confidentiality.