Houston Patient Care Concierge & Scheduling

Dr. Courtney Plastic Surgery; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A reputable medical practice in Houston, Texas, is seeking a full-time Patient Care Coordinator. The ideal candidate will have excellent communication skills, a friendly demeanor, and experience in a medical office setting. Responsibilities include greeting patients, scheduling appointments, and maintaining patient records. Bilingual skills in English and Spanish are strongly preferred. This position offers an opportunity to work in a professional environment with a focus on patient satisfaction.

Qualifications

• Minimum 1-2 years of experience in a Physician’s Office or Medical Office setting.
• Experience in Cosmetic/Plastic/Reconstructive Surgery or Dermatology preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Greet patients and visitors promptly and professionally.
• Answer phone calls and respond to email inquiries.
• Schedule appointments and update patient records.
• Verify insurance information and obtain referrals.
• Document accurate patient information and maintain patient confidentiality.

Skills

Customer service skills

Communication skills

Organizational skills

Ability to multitask

Tools

Electronic Medical Records (EMR)

Job description

A reputable medical practice in Houston, Texas, is seeking a full-time Patient Care Coordinator. The ideal candidate will have excellent communication skills, a friendly demeanor, and experience in a medical office setting. Responsibilities include greeting patients, scheduling appointments, and maintaining patient records. Bilingual skills in English and Spanish are strongly preferred. This position offers an opportunity to work in a professional environment with a focus on patient satisfaction.