Patient Registration & Access Specialist

CommonSpirit Health; San Bernardino (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

CommonSpirit Health’s Community Hospital of San Bernardino is seeking a Patient Registration Representative to ensure a positive patient experience during registration, delivering excellent customer service and accurate data capture.

You will collect demographics, verify insurance, explain hospital policies, and support reimbursement by accurate entry into the ADT system across Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of experience in hospital patient registration or revenue cycle roles.
• Experience in requesting and processing financial payments.

Responsibilities

• Maintains up-to-date knowledge of registration requirements for all areas (Main Admitting, OP Registration, ED Registration, Maternity, Rehabilitation).
• Ensures complete, accurate and timely entry of demographic information into the ADT system at registration.
• Properly identifies the patient to ensure medical record numbers are not duplicated.
• Reviews assigned accounts to ensure accuracy and required documentation is obtained and complete.
• Meets CMS billing requirements for MSP, Important Message from Medicare, and Observation Notice, with documentation in the system for compliance.
• Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure reimbursement.

Skills

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

ADT system

Job description

CommonSpirit Health’s Community Hospital of San Bernardino is seeking a Patient Registration Representative to ensure a positive patient experience during registration, delivering excellent customer service and accurate data capture.

You will collect demographics, verify insurance, explain hospital policies, and support reimbursement by accurate entry into the ADT system across Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.