Patient Registration Specialist — Hospital Access & Insurance

Dignity Health; Los Angeles (CA); On-site; USD 36,000 - 46,000; Full time

Job summary

Dignity Health Northridge Hospital Medical Center is seeking a Patient Registration Representative to deliver a positive patient experience during registration with outstanding customer service.

You will identify patients, collect demographics, verify insurance, determine financial liability, explain hospital policies and patient rights to families, and ensure accurate data entry in the ADT system to support reimbursement and compliance.

Qualifications

• High School diploma or GED required.
• Minimum 1 year in hospital patient registration or related roles.
• Experience with insurance verification and CMS/billing preferred.
• Ability to handle sensitive data with accuracy.

Responsibilities

• Know registration requirements for multiple areas.
• Enter demographic data accurately into ADT.
• Verify patient identity to avoid duplicate records.
• Review accounts for accuracy and required documentation.
• Meet CMS requirements and document compliance in system.
• Enter data with emphasis on accurate demographics and financial info.

Skills

Customer service

Data entry

Communication

Attention to detail

Education

High School/GED

Tools

ADT system

Job description

Dignity Health Northridge Hospital Medical Center is seeking a Patient Registration Representative to deliver a positive patient experience during registration with outstanding customer service.

You will identify patients, collect demographics, verify insurance, determine financial liability, explain hospital policies and patient rights to families, and ensure accurate data entry in the ADT system to support reimbursement and compliance.