Patient Access & Registration Specialist

CommonSpirit Health; Santa Maria (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Registration Representative in Santa Maria, CA to deliver a positive patient experience during registration. You will identify patients, collect demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights to families.

Responsibilities include accurate ADT data entry, patient verification, and ensuring documentation and signatures are complete.

Qualifications

• High School Graduate General Studies and Minimum 1 year of experience in hospital Patient Registration or related roles.
• Experience with registrations across Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units preferred.
• Ability to verify insurance benefits and explain patient rights clearly.

Responsibilities

• Register patients and ensure positive patient experience.
• Enter demographic and insurance data accurately into ADT system.
• Verify patient identity and prevent duplicate MRNs.
• Collect required signatures and ensure documents are scanned.
• Meet CMS billing and regulatory requirements (MSP, ABN, EMTALA).
• Explain payment responsibilities and set up payment plans when needed.

Skills

Customer service

Attention to detail

Communication

Data entry

Education

High School Diploma or GED

Job description

CommonSpirit Health is seeking a Patient Registration Representative in Santa Maria, CA to deliver a positive patient experience during registration. You will identify patients, collect demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights to families.

Responsibilities include accurate ADT data entry, patient verification, and ensuring documentation and signatures are complete.