Patient Referral & Scheduling Specialist

Indiana University Health; Bloomington (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(K) match

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness program with incentives

Job summary

Indiana University Health in Bloomington, IN is seeking a Referral Coordinator to serve as the primary liaison between patients, providers, medical records, and clinical teams to coordinate new patient referrals. Under supervision, you will review incoming referrals, obtain and organize required records, and communicate with patients and providers to ensure timely scheduling and access to care.

This role requires healthcare experience and certification, with opportunities to grow within IU

Qualifications

• Healthcare experience required.
• Certification required.
• Knowledge of medical terminology and EMR systems is a plus.

Responsibilities

• Coordinate new patient referrals between patients, providers, medical records and clinical teams.
• Review referrals to ensure all required information is complete.
• Obtain, organize, and maintain medical records and supporting documentation needed for scheduling and patient care.
• Communicate with patients, referring providers and clinical staff regarding referral status, scheduling and care coordination.
• Facilitate timely access to care by coordinating referral processing and appointment scheduling.
• Manage referral work queues and prioritize referrals according to clinic workflows and patient needs.
• Maintain accurate and up-to-date patient records and documentation within applicable systems.
• Support scheduling operations and assist with resolving referral and appointment-related issues.
• Collaborate with multidisciplinary teams to ensure seamless patient experience.
• Other duties as assigned

Skills

Healthcare experience

Certification

Education

High school diploma or equivalent

Medical Assistant program (preferred)

Job description

Indiana University Health in Bloomington, IN is seeking a Referral Coordinator to serve as the primary liaison between patients, providers, medical records, and clinical teams to coordinate new patient referrals. Under supervision, you will review incoming referrals, obtain and organize required records, and communicate with patients and providers to ensure timely scheduling and access to care.

This role requires healthcare experience and certification, with opportunities to grow within IU