Patient Referral Navigator & Scheduling Specialist

Minivasive Pain & Orthopedics; Houston (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

2 Vision Plans

Employee Assistance Program

Short- and Long-Term Disability

AD&D Plan

401(k) with 2-year vesting

PTO + Holidays

Job summary

Minivasive Pain and Orthopedics is seeking a full-time Referral Intake Coordinator to manage authorizations and schedule new patient consultations. The role involves creating patient charts in Salesforce and eCW, coordinating with referral sources, and maintaining accurate logs and communications with internal teams.

The ideal candidate has HIPAA knowledge, strong communication skills, and experience in a medical office. This position supports a fast-paced clinic environment in the Houston area.

Qualifications

• High School Diploma or GED required.
• At least 1 year in a medical office setting.
• Knowledge of HIPAA and privacy regulations.
• Proficiency with Salesforce, eCW, and Microsoft Office.
• Strong communication and organizational skills.

Responsibilities

• Secure and confirm authorizations before scheduling new patient appointments.
• Collect and track new patient referrals; maintain an up-to-date referral log.
• Create new patient charts in Salesforce and eClinicalWorks (eCW).
• Schedule and reschedule initial consultations.
• Provide patients with timely appointment information and instructions.
• Respond to inquiries from patients and referral sources in a timely, professional manner.
• Document and relay messages accurately.
• Perform other related tasks as needed.

Skills

HIPAA

Communication

Organization

Customer service

Multitasking

Education

High School Diploma or GED

Tools

Salesforce

eCW

MS Office

Job description

Minivasive Pain and Orthopedics is seeking a full-time Referral Intake Coordinator to manage authorizations and schedule new patient consultations. The role involves creating patient charts in Salesforce and eCW, coordinating with referral sources, and maintaining accurate logs and communications with internal teams.

The ideal candidate has HIPAA knowledge, strong communication skills, and experience in a medical office. This position supports a fast-paced clinic environment in the Houston area.