Referral Navigator: Patient Access & Scheduling

Paycom; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom in Houston provides a Referral Coordinator role focused on managing referrals to specialty care. You will review incoming referrals, verify insurance, and coordinate patient appointments with specialists, while communicating clearly with patients and referring providers.

The ideal candidate has 2+ years of pre-certification experience, strong medical terminology knowledge, and solid computer skills to maintain accurate records and support efficient clinic operations.

Qualifications

• High School diploma or GED required.
• 2+ years of pre-certification experience preferred.
• Proficient knowledge of medical terminology, ICD-10 and CPT-4 codes.
• Excellent communication skills, both written and verbal.
• Proficient computer skills and ability to multi-task.

Responsibilities

• Receive and review referral requests from providers via fax and software systems.
• Verify insurance and eligibility information for referred patients.
• Coordinate and schedule appointments with specialist providers.
• Educate patients on the referral process and assist with paperwork.
• Maintain accurate electronic records of referrals and communications.
• Prepare reports to clinic management and ensure adherence to policies.

Skills

Communication

Medical terminology

ICD-10

CPT-4

Organization

Attention to detail

Education

High School diploma or GED

Tools

Leading Reach

EHR systems

Job description

Paycom in Houston provides a Referral Coordinator role focused on managing referrals to specialty care. You will review incoming referrals, verify insurance, and coordinate patient appointments with specialists, while communicating clearly with patients and referring providers.

The ideal candidate has 2+ years of pre-certification experience, strong medical terminology knowledge, and solid computer skills to maintain accurate records and support efficient clinic operations.