Patient Referral Coordinator — Hybrid/Remote

Ortholonestar; Dallas (TX); Hybrid; USD 23,000 - 26,000; Full time

Job summary

Ortholonestar in Dallas, TX seeks a friendly front desk associate to greet patients, answer phones, and manage scheduling while ensuring HIPAA compliance. The role supports the clinical team and enhances patient experience daily.

The ideal candidate will have a High School Diploma or GED, basic computer skills, and the ability to learn Radix EMR/HER. The position offers a full-time schedule with potential for remote work as needed.

Qualifications

• Education: High School Diploma or GED, or 1–3 months relative experience.
• Language ability: Read, write and speak effectively with patients and staff.
• Math ability: Basic arithmetic with whole numbers, fractions and decimals.
• Reasoning ability: Follow instructions and solve problems in standard situations.
• Computer Skills: Type 45 WPM and basic proficiency with Microsoft Outlook/Office.

Responsibilities

• Provides excellent customer service to patients by listening and appropriately serving patients.
• Contributes to a positive work atmosphere through actions and attitude.
• Answers phones in a friendly, professional manner.
• Relays relevant information to internal staff.
• Follows procedures for appointment entry, scheduling and rescheduling.

Skills

Customer service

Communication

Typing 45 WPM

Microsoft Outlook/Office

Education

High School Diploma or GED

Tools

Radix EMR/HER

Leading Reach

Phreesia

Job description

Ortholonestar in Dallas, TX seeks a friendly front desk associate to greet patients, answer phones, and manage scheduling while ensuring HIPAA compliance. The role supports the clinical team and enhances patient experience daily.

The ideal candidate will have a High School Diploma or GED, basic computer skills, and the ability to learn Radix EMR/HER. The position offers a full-time schedule with potential for remote work as needed.