Patient Services & Scheduling Specialist

Ortholonestar; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ortholonestar in Tyler, TX is seeking a medical receptionist to handle front desk duties, check in/out patients, schedule appointments, verify insurance benefits, and collect payments at time of service.

You will answer phones, manage appointments, confirm visits, prepare schedules, verify demographics and insurance, balance payments, and support with Release of Information and EMR workflows in a fast-paced clinic.

Qualifications

• Education: High School diploma
• Previous experience in a medical office setting
• Computer experience
• Knowledge of medical and insurance terminology

Responsibilities

• Answer telephones, schedule appointments and redirect to appropriate departments as needed.
• Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences.
• Confirm appointments in advance; reach out to patient when necessary.
• Prepare schedules for clinic and identify any issues prior to visit.
• Greet patients, check-in and help patients complete necessary intake forms.
• Confirm, capture, and correct any changes in patient demographics and insurance.
• Verify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect.
• Collect patient payment according to the patient’s benefits and as noted within the EHR and other applicable software.
• Balance payments received and prepare deposits daily.
• Complete all scheduling tasks, messages, requests, referrals, and faxes.

Skills

Medical terminology

Attention to detail

Multitasking

Clear communication

Fast-paced environment

Education

High School Diploma

Tools

EMR/EHR systems

Job description

Ortholonestar in Tyler, TX is seeking a medical receptionist to handle front desk duties, check in/out patients, schedule appointments, verify insurance benefits, and collect payments at time of service.

You will answer phones, manage appointments, confirm visits, prepare schedules, verify demographics and insurance, balance payments, and support with Release of Information and EMR workflows in a fast-paced clinic.