Patient Reception & Scheduling Specialist

Summit Health Management; Katy (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

VillageMD is seeking a Patient Reception Specialist to support patients at our Katy, TX location. You will welcome patients, collect insurance information, verify demographics, and prepare them for appointments to ensure a smooth visit.

You will communicate appointment details, help patients understand services, process checks and co-pays, and assist with check-in workflows using EMR and Outlook. A strong emphasis on accuracy and patient satisfaction is required.

Qualifications

• High School Diploma or GED required.
• Experience in primary care, family practice, internal medicine, urgent care or ER preferred.
• Adept in medical terminology and insurance practices.
• Proficient with Outlook and EMR systems.
• Strong attention to detail and basic arithmetic.

Responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Collect and verify insurance information and required documentation.
• Inform patients about visit details and policies.
• Manage check-in payments and reconcile balances.
• Schedule patient appointments per policy.
• Maintain clean waiting areas.

Skills

Medical terminology

Insurance practices

Outlook proficiency

EMR systems

Customer service

Basic arithmetic

Education

High School Diploma or GED

BLS certification

Tools

Outlook

EMR software

Job description

VillageMD is seeking a Patient Reception Specialist to support patients at our Katy, TX location. You will welcome patients, collect insurance information, verify demographics, and prepare them for appointments to ensure a smooth visit.

You will communicate appointment details, help patients understand services, process checks and co-pays, and assist with check-in workflows using EMR and Outlook. A strong emphasis on accuracy and patient satisfaction is required.