Patient Prescription Coordinator

Cypress Healthcare Partners; Salinas (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cypress Healthcare Partners in Salinas, CA seeks a Prescription Coordinator to support patient-centered, team-based care. This role auto-charts documentation and queues prescriptions as ordered by SVH Clinics, serving as an agent for physicians.

Responsibilities include prior authorizations, managing refills per policy, updating EMR medication lists, and coordinating with pharmacies. A CMA and strong attention to detail are required, with bilingual ability preferred.

Qualifications

• High School diploma required; CMA certification strongly preferred.
• Minimum 1–2 years of healthcare/quality related experience.
• Must have strong attention to detail and data integrity.

Responsibilities

• Perform prior authorizations for medications through insurance portals.
• Answer incoming calls for the Prescription Agent Queue.
• Follow refill protocols before queuing medication refills.
• Review last prescription fill date and flag early refills.
• Schedule patients for provider visits if refills are needed within 12 months.
• Update EMR medication lists for provider review.
• Queue up medication requests electronically for the provider.
• Complete Refill Request messages within 72 hours.
• Communicate with pharmacies regarding medication changes/refills.
• Resubmit approved prescriptions if not received by pharmacy.

Skills

Attention to detail

Communication skills

EMR navigation

Data integrity

Education

High School diploma

Certified Medical Assistant (CMA)

2+ years healthcare experience

Tools

EMR software

Word processing

Spreadsheets

Job description

Cypress Healthcare Partners in Salinas, CA seeks a Prescription Coordinator to support patient-centered, team-based care. This role auto-charts documentation and queues prescriptions as ordered by SVH Clinics, serving as an agent for physicians.

Responsibilities include prior authorizations, managing refills per policy, updating EMR medication lists, and coordinating with pharmacies. A CMA and strong attention to detail are required, with bilingual ability preferred.