Patient Onboarding & Registration Specialist

Option Care Health, Inc.; Santa Fe Springs (CA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

401k Retirement Savings Plan with Co.

myFlexPay

Award/Recognition Programs

Job summary

Option Care Health, Inc. is seeking a Specialist, Patient Registration to facilitate the onboarding of new patients and coordinate transitions to home/AIS services.

You will work with Sales to prepare patients for services and ensure a seamless transition experience for patients and referral partners. The role requires a high school diploma, at least two years of related experience, strong multi-tasking, customer service, and detail-oriented skills, plus ability to collaborate across sales and

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of experience in related experience required.
• Ability to multi-task and support numerous referrals/priorities at one time.
• Ability to work in a fast past environment.
• Must be detail-oriented and have a high degree of quality focus.
• High degree of customer service skills required.
• Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.
• Previous healthcare/medical billing experience preferred.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Multi-tasking

Fast-paced environment

Detail-oriented

Customer service

Collaboration

Problem solving

Education

High school diploma

Job description

Option Care Health, Inc. is seeking a Specialist, Patient Registration to facilitate the onboarding of new patients and coordinate transitions to home/AIS services.

You will work with Sales to prepare patients for services and ensure a seamless transition experience for patients and referral partners. The role requires a high school diploma, at least two years of related experience, strong multi-tasking, customer service, and detail-oriented skills, plus ability to collaborate across sales and