Patient Navigator & Clinic Scheduling Specialist

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 39,000 - 42,000; Full time

Job summary

The Patient Navigator at University of North Carolina at Chapel Hill serves as a single point of contact for DDS/Hygiene students, patients, and caregivers, coordinating appointments and providing resources for accessing care.

This full-time role in Chapel Hill, NC requires a high school diploma and welcomes healthcare experience; salary ranges from $38,890 to $42,000 with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent or demonstrated possession of the competencies necessary to perform the work.
• Prior experience in healthcare.

Responsibilities

• Schedule, cancel, modify, and reconcile appointments for Pre-doctoral and Hygiene clinics.
• Respond to student/patient requests using In-Basket (Internal messaging system) and the providers’ work queue treatment plan.
• Update, prepare and distribute appointment information to patients, students, and staff.
• Input EPIC Templates for DDS providers; modify templates based on clinic closures and schedule changes.

Education

High school diploma or equivalent

Tools

EPIC

Job description

The Patient Navigator at University of North Carolina at Chapel Hill serves as a single point of contact for DDS/Hygiene students, patients, and caregivers, coordinating appointments and providing resources for accessing care.

This full-time role in Chapel Hill, NC requires a high school diploma and welcomes healthcare experience; salary ranges from $38,890 to $42,000 with a comprehensive benefits package.