Patient Accounts Liaison (Medical & Dental)

ECLARO; Chapel Hill (NC); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

401k Retirement Savings Plan

Commuter Check Pretax Commuter Benefits

Medical, Dental & Vision Insurance eligibility

Job summary

A leading healthcare service provider in Chapel Hill, NC is seeking a Patient Facing PD to manage front-line activities and assist patients with account inquiries. Candidates should possess 1-2 years of experience in healthcare or customer service, along with strong communication skills. This entry-level role offers a competitive pay rate of $18.00 per hour and valuable benefits including a 401k plan and health insurance options.

Qualifications

• 1-2 years of experience in a healthcare, dental, or customer service setting.
• Experience with patient billing systems, insurance processes, and EHR/EMR systems.
• Strong interpersonal and verbal communication skills.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Answer incoming calls and direct inquiries to the appropriate department or team member.
• Respond to patient billing questions, explain statements, and provide basic account information.

Skills

Strong interpersonal skills

Attention to detail

Professional demeanor

Ability to manage multiple tasks

Proficient in Microsoft Office

Education

1-2 years of experience in healthcare or customer service

Knowledge of HIPAA

Tools

EHR/EMR systems

Patient billing systems

Job description

A leading healthcare service provider in Chapel Hill, NC is seeking a Patient Facing PD to manage front-line activities and assist patients with account inquiries. Candidates should possess 1-2 years of experience in healthcare or customer service, along with strong communication skills. This entry-level role offers a competitive pay rate of $18.00 per hour and valuable benefits including a 401k plan and health insurance options.