Patient Navigator & Care Coordination Specialist

Jefferson Health; Voorhees Township (NJ); On-site; USD 59,036,000 - 84,071,000; Full time

Job summary

Jefferson Health in Voorhees, NJ, is seeking a Patient Navigator to act as a liaison for patients, coordinating services with physicians and staff, and scheduling appointments across departments. The role emphasizes prompt, courteous patient care and adherence to HIPAA and regulatory standards.

The ideal candidate will have at least 3 years in a medical office, strong communication skills, and the ability to develop collaborative relationships.

Qualifications

• 3 years of experience in a medical office
• Must communicate courteously with patients/visitors
• Willingness to provide Jefferson Experience
• Leadership skills and proactivity
• Ability to establish positive relationships with patients and staff

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with Jefferson values
• Schedules patients for all visits undergoing future care
• Administers screenings and intake assessments as needed
• Monitors treatment plan adherence
• Triages patient phone calls
• Coordinates inpatient care as needed
• Develops and maintains community resource lists
• Greets and interacts with patients/visitors professionally on phone or in person

Skills

Medical office

Communication

Leadership

Relationship building

Education

Bachelor’s Degree

Tools

Epic experience

Job description

Jefferson Health in Voorhees, NJ, is seeking a Patient Navigator to act as a liaison for patients, coordinating services with physicians and staff, and scheduling appointments across departments. The role emphasizes prompt, courteous patient care and adherence to HIPAA and regulatory standards.

The ideal candidate will have at least 3 years in a medical office, strong communication skills, and the ability to develop collaborative relationships.